Answer Library
Insurance and claims: questions and answers
How insurance handles windshield and auto glass work, what you may owe, and how the claim is filed for you.
- Does a windshield chip repair count as an insurance claim?
When insurance pays, yes — it is a comprehensive glass claim. Pay out of pocket and nothing is filed. Whether it affects premiums depends on your insurer.
- What happens if you chip the windshield on a rental car?
Report it and work out who pays: the rental agreement, a damage waiver, your policy, and card benefits may apply. Photograph glass at pickup and the chip.
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